kag99 Responsible Gambling —
Keep the Fun Within Limits
Entertainment is our goal — not problems. kag99 provides multiple tools and support to help you enjoy gaming safely and responsibly.
Play for Entertainment
kag99 believes that online gaming and betting should be an enjoyable and safe experience. From cricket to casino — enjoy every game with awareness. But when gambling causes stress, anxiety, or financial problems instead of enjoyment, it may be a sign of problem gambling.
Our platform gives you the ability to set your own limits. We want kag99 to play a positive role in your life for as long as you use it — never a negative one.
kag99's Responsible Gaming Features
Use these tools to keep yourself protected — right from your account settings.
Deposit Limit
Set the maximum amount you want to deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A waiting period applies before a limit can be increased.
Time-Out Break
If you feel you need a break, temporarily pause your account for a set period — from 24 hours up to a few weeks. You will not be able to log in during this time.
Self-Exclusion
Choose self-exclusion for a longer-term break. Taking this step will completely deactivate your account for an extended period. Contact the support team to activate it.
Loss Limit
Your session will automatically be restricted once your losses reach a set amount. This is an effective way to keep financial losses under control.
Session Time Limit
Set a time limit in advance for how long you want to play in one session. When the time is up, you will receive an alert to remind you to take a break.
24/7 Support
Contact us via live chat or email for any issue. Our team is available around the clock in Bengali — asking for help is a brave thing to do.
Strict Policy for 21+
We believe that protecting minors is the highest priority. An age verification process is followed when registering at kag99. If there are children or teenagers in your home, keep your account password and devices out of their reach.
If we suspect that a minor is using any account, we reserve the right to suspend that account immediately.
Recognize the Signs of Problem Gambling
If any of the following signs appear in yourself or someone you know, it is time to seek help.
- Spending more than your budget and feeling regret afterward
- Repeatedly placing larger bets to try to win back lost money
- Hiding your gambling from family or friends
- Feeling restless, irritable, or anxious when unable to gamble
- Continuing to play even at the expense of work, studies, or relationships
- Borrowing money or using savings to gamble
- Wanting to stop but being unable to
How to Use Your Protection Settings
Log In
Log in to your kag99 account and go to profile settings. Look for the "Responsible Gaming" option there.
Choose a Limit
Deposit limit, loss limit, or session time limit — choose one or more tools based on your needs.
Set the Amount and Duration
Specify how much money and for how long you want the limit to apply. Changes take effect immediately.
Get Support When Needed
For self-exclusion or long-term protection, contact us directly via live chat or email — [email protected].
Help Is Always There
The kag99 support team is ready to assist you in Bengali and English, 24 hours a day, 7 days a week. Talk to us about any gambling-related concern or issue — no judgment, only support.
Live Chat
Chat with us directly via live chat on the site. Active 24/7.
Email Support
Write to us by email: [email protected] — we will respond as soon as possible.
Responsible Gambling FAQ
Enjoy kag99 Responsibly
Know your limits, have fun. We are always here for any support you need.